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Disclosure Log

The disclosure log provides summary descriptions of the nature of information requested and released under the Code on Access to Information (“the Code”) by this office. The disclosure log will be updated on a quarterly basis.

If any member of the public wishes to obtain any information listed in the disclosure log, an information request should be made to our Access to Information Officer. Such requests will be handled in accordance with the Code.

July to September 2024

Reference No Information requested and released
2024-001 Information related to private party sharing data in DATA.GOV.HK; Government Cloud Infrastructure Services (GCIS); and tender of “Supply Services of Information Technology Contract Staff to HKSARG”, “The Supply of Information Technology Professional Services to Government Departments” and “Provision of Metro-Ethernet Services for Connecting Various Government Departments to Government Backbone Network”
2024-003 Information about recruitment exercise of Management Services Officer II

October to December 2024

Reference No Information requested and released
2024-004 Information about 2024 Systems Manager Promotion Exercise
2024-005 Information about LeaveHomeSafe website
2024-006 Information about contracts on IT projects from Oct 2023 to Oct 2024 and block allocation on financial year of 2024-2025
2024-007 Operational procedures for handling complaints of 1823
2024-008 Information of a quotation document
2024-010 Information about recruitment exercise of Management Services Officer II
2024-011 Information about recruitment exercise of Management Services Officer II

January to March 2025

Reference No Information requested and released
2025-001 Information about Energy Consumption Guidelines
2025-003 Information about recruitment exercise of Customer Service Officers

April to June 2025

Reference No Information requested and released
2025-005 Guideline for referring matters to 1823
2025-006 Statistical information about Management Services Officer Grade
2025-007 Operational Procedures for 1823 Case Referrals
2025-008 Information about service charges matters of 1823
2025-009 Information about approved IT projects under Block Allocation
2025-011 Information of the process optimization for case handling at 1823
2025-012 Information of the process optimization for case handling at 1823
2025-014 Information of the process optimization for case handling at 1823
2025-017 Information about approved IT projects under Block Allocation

July to September 2025

Reference No Information requested and released
2025-019 Information about the supported file formats for 1823 online forms
2025-020 Information about Energy Consumption Guidelines
2025-022 Information of a quotation document
2025-023 Information of a quotation document
2025-024 Statistical information about recruitment exercise of Analyst/Programmer II and Computer Operator II on 2023
2025-025 Guideline for handling complaints of 1823
2025-026 Statistical information about recruitment exercise of Management Services Officer II

October to December 2025

Reference No Information requested and released
2025-029 Statistical information about recruitment exercise of Management Services Officer II
2025-030 Information about AI applications in public services
2025-031 Statistical Information about recruitment exercise of Part-time Customer Service Officers
2025-032 Information about GBA Standard Contract
2025-034 Information about data retention policies at the 1823 app

January to March 2026

Reference No Information requested and released
2025-033 Statistical Information about Analyst/Programmer grade
2025-035 Information about accessibility assessment records of the 1823 Mobile App
2025-036 Information about accessibility assessment and mandatory mobile app update records of the 1823 Mobile App
2026-001 Information about Government-wide Email Policy
2026-002 Statistical Information about Analyst/Programmer grade
2026-003 Information about the 1823 service pledge
2026-004 Operational Procedures for 1823 Case Referrals
2026-005 Operational Policy for 1823
2026-006 Information about the 1823 email address
2026-007 Operational Procedures for 1823 Case Referrals
2026-008 Operational Policy for 1823
2026-009 Statistical Information about establishment and strength of Management Services Officer grade
2026-010 Information about reply slip of 1823
2026-011 Operational Policy for 1823
2026-012 Operational Policy for 1823
2026-013 Statistical Information about establishment and strength of the 1823 staff
2026-016 Operational Procedures for 1823 Case Referrals
2026-017 Operational Procedures for 1823 Case Referrals
2026-018 Information about handling complaints of 1823