Disclosure Log
The disclosure log provides summary descriptions of the nature of information requested and released under the Code on Access to Information (“the Code”) by this office. The disclosure log will be updated on a quarterly basis.
If any member of the public wishes to obtain any information listed in the disclosure log, an information request should be made to our Access to Information Officer. Such requests will be handled in accordance with the Code.
July to September 2024
| Reference No. | Information requested and released |
|---|---|
| 2024-001 | Information related to private party sharing data in DATA.GOV.HK; Government Cloud Infrastructure Services (GCIS); and tender of “Supply Services of Information Technology Contract Staff to HKSARG”, “The Supply of Information Technology Professional Services to Government Departments” and “Provision of Metro-Ethernet Services for Connecting Various Government Departments to Government Backbone Network” |
| 2024-003 | Information about recruitment exercise of Management Services Officer II |
October to December 2024
| Reference No. | Information requested and released |
|---|---|
| 2024-004 | Information about 2024 Systems Manager Promotion Exercise |
| 2024-005 | Information about LeaveHomeSafe website |
| 2024-006 | Information about contracts on IT projects from Oct 2023 to Oct 2024 and block allocation on financial year of 2024-2025 |
| 2024-007 | Operational procedures for handling complaints of 1823 |
| 2024-008 | Information of a quotation document |
| 2024-010 | Information about recruitment exercise of Management Services Officer II |
| 2024-011 | Information about recruitment exercise of Management Services Officer II |
January to March 2025
| Reference No. | Information requested and released |
|---|---|
| 2025-001 | Information about Energy Consumption Guidelines |
| 2025-003 | Information about recruitment exercise of Customer Service Officers |
April to June 2025
| Reference No. | Information requested and released |
|---|---|
| 2025-005 | Guideline for referring matters to 1823 |
| 2025-006 | Statistical information about Management Services Officer Grade |
| 2025-007 | Operational Procedures for 1823 Case Referrals |
| 2025-008 | Information about service charges matters of 1823 |
| 2025-009 | Information about approved IT projects under Block Allocation |
| 2025-011 | Information of the process optimization for case handling at 1823 |
| 2025-012 | Information of the process optimization for case handling at 1823 |
| 2025-014 | Information of the process optimization for case handling at 1823 |
| 2025-017 | Information about approved IT projects under Block Allocation |
July to September 2025
| Reference No. | Information requested and released |
|---|---|
| 2025-019 | Information about the supported file formats for 1823 online forms |
| 2025-020 | Information about Energy Consumption Guidelines |
| 2025-022 | Information of a quotation document |
| 2025-023 | Information of a quotation document |
| 2025-024 | Statistical information about recruitment exercise of Analyst/Programmer II and Computer Operator II on 2023 |
| 2025-025 | Guideline for handling complaints of 1823 |
| 2025-026 | Statistical information about recruitment exercise of Management Services Officer II |
October to December 2025
| Reference No. | Information requested and released |
|---|---|
| 2025-029 | Statistical information about recruitment exercise of Management Services Officer II |
| 2025-030 | Information about AI applications in public services |
| 2025-031 | Statistical Information about recruitment exercise of Part-time Customer Service Officers |
| 2025-032 | Information about GBA Standard Contract |
| 2025-034 | Information about data retention policies at the 1823 app |
January to March 2026
| Reference No. | Information requested and released |
|---|---|
| 2025-033 | Statistical Information about Analyst/Programmer grade |
| 2025-035 | Information about accessibility assessment records of the 1823 Mobile App |
| 2025-036 | Information about accessibility assessment and mandatory mobile app update records of the 1823 Mobile App |
| 2026-001 | Information about Government-wide Email Policy |
| 2026-002 | Statistical Information about Analyst/Programmer grade |
| 2026-003 | Information about the 1823 service pledge |
| 2026-004 | Operational Procedures for 1823 Case Referrals |
| 2026-005 | Operational Policy for 1823 |
| 2026-006 | Information about the 1823 email address |
| 2026-007 | Operational Procedures for 1823 Case Referrals |
| 2026-008 | Operational Policy for 1823 |
| 2026-009 | Statistical Information about establishment and strength of Management Services Officer grade |
| 2026-010 | Information about reply slip of 1823 |
| 2026-011 | Operational Policy for 1823 |
| 2026-012 | Operational Policy for 1823 |
| 2026-013 | Statistical Information about establishment and strength of the 1823 staff |
| 2026-016 | Operational Procedures for 1823 Case Referrals |
| 2026-017 | Operational Procedures for 1823 Case Referrals |
| 2026-018 | Information about handling complaints of 1823 |
April to June 2026
| Reference No. | Information requested and released |
|---|---|
| 2026-020 | Operational Procedures for 1823 Case Referrals |
| 2026-021 | Operational procedures for handling complaints of 1823 |
| 2026-024 | Statistical Information about recruitment exercise of Analyst/Programmer II on 2025-26 |
| 2026-025 | Statistical Information about recruitment exercise of Deputy Commissioner for Digital Policy (Data Governance), Analyst/Programmer II and Computer Operator II on 2024-25 |
| 2026-027 | Information about upload specifications of 1823 webform |
| 2026-028 | Operational Procedures for 1823 Case Referrals |
| 2026-029 | Operational Policy for 1823 |
| 2026-030 | Operational Policy for 1823 |
| 2026-031 | Information on Service Pledges provided by government departments to 1823 |
| 2026-034 | Information about the email addresses and section details of the 1823 participating departments |
| 2026-035 | Statistical Information about the ranks, strength and wastage of the 1823 Staff |
| 2026-036 | Information about recruitment exercise of Analyst/Programmer II |
| 2026-037 | Information about Government Procurement of IT Products (GITP) Scheme |
| 2026-038 | Operational Procedures for 1823 Case Referrals |
| 2026-039 | Operational Procedures for 1823 Case Referrals |
| 2026-040 | Information about the installation of 5G base stations on smart lampposts |
| 2026-043 | Operational Policy for 1823 |
| 2026-044 | Operational history of 1823 |
| 2026-045 | Information about recruitment exercise of Analyst/Programmer II |
| 2026-046 | Operational Procedures for 1823 Case Referrals |
| 2026-047 | Operational procedures for handling complaints of 1823 |
| 2026-049 | Statistical Information about recruitment exercise of Analyst/Programmer II on 2024-2025 and 2025-2026 |
| 2026-050 | Statistical Information about recruitment exercise of Analyst/Programmer II on 2025-2026 |
| 2026-052 | Operational Policy for 1823 |
| 2026-053 | Information about 1823 Case Referrals |
| 2026-054 | Information about recruitment exercise of Analyst/Programmer II on 2025-26 |
| 2026-055 | Information about recruitment exercise of Analyst/Programmer II on 2025-26 |
| 2026-056 | Information about recruitment exercise of Analyst/Programmer II on 2025-26 |
| 2026-057 | Statistical Information about enquiry hotlines handled by the 1823 participating departments |
| 2026-058 | Information about record retention and disposal of 1823 |
| 2026-059 | Information about recruitment exercise of Analyst/Programmer II recruitment exercise on 2025-26 |
