Standing Offer Agreement for Mobile Workplace Services (SOA-MWS)
Introduction
To facilitate various Bureaux/Departments (B/Ds) in acquiring mobile handheld devices and related services for accessing their email anywhere and anytime, the Digital Policy Office has entered into the Standing Offer Agreements for the provision of Mobile Workplace Services and the supply of the Mobile Workplace Handheld Devices.
Mobile Workplace Services (MWS) are centralised mobile services to provide B/D users with remote access to departmental email and calendar using handheld devices. They also provide functions such as Short Message Service (SMS), mobile voice and data, roaming, and mobile Endpoint Detection and Response (mobile EDR).
Function/Features
The MWS provides a set of tools running on handheld devices to access departmental emails and other information such as calendar entries. The summary of the services provided is listed below:
Email access (HCL Notes)
- Compose, view, forward and reply HCL Notes emails, including encrypted emails, using the handheld devices;
- Support direct contact look-up from the HCL Notes address book stored in the Domino server;
- View email attachments in formats such as .doc, .docx, .xls, .xlsx, .ppt, .pptx, .pdf, etc.; and
- Support English, Traditional and Simplified Chinese contents.
Personal Information Management (HCL Notes)
- View, update the calendar entries stored in the Domino server of B/Ds.
Other functions
- Intra and Inter operator SMS;
- Internet access services;
- Mobile Endpoint Detection and Response (Mobile EDR), including Mobile Device Management (MDM);
- International Direct Dialing (IDD), voice / data roaming; and
- Trade-in service.
If you have any enquiries, please feel free to contact us by email (mws_admin_team@digitalpolicy.gov.hk).
Information related to the listed service providers is available at https://www.digitalpolicy.gov.hk/en/our_work/digital_government/suppliers/contractor_list.html#soa-mws
Related Links
For information about other departments which maintain supplier lists, please refer to the “List Table of Government Departments Which Maintain Supplier Lists for Commonly Used Goods and Services” on the website of the Government Logistics Department.
https://www.gld.gov.hk/en/our-services/one-stop/supplier-corner/goods-services-info/
Notice
For procurement exercises to be invited from 1 June 2025 onwards, the Government will fully adopt electronic means in making payments to suppliers and will no longer provide the option of physical cheques. In addition to bank transfer, suppliers may also receive government payments via the Faster Payment System (FPS) by providing “HKID” or “FPS identifier” to procuring departments. Procurement exercises invited before 1 June 2025 will not be affected by this new measure.
