2023, 2024 and 2025 PA – Implement New Digital Government and Smart City Initiatives
Launch 110 new digital government and smart city initiatives from 2024 to 2025, with about 20 of them to be launched by end-2024, including using blockchain technology for issuing electronic certificates for designated civil service examinations and electronic licensing by the Fire Services Department, as well as the use of AI for handling public enquiries.
Achievements
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The target to roll out 110 new digital government and smart city initiatives by B/Ds has been met by end-2025, which effectively leverage information technologies and data to enhance the user experience of public services and operational efficiency of B/Ds. |
