Best Practice 3.8 – Provide help information in the same location on every page (Baseline level)

Where help mechanisms are on multiple webpages, ensure they are presented consistently across all pages.

Example 1	Example 2

Placing the help button in the upper-right-hand corner across multiple screen pages of a mobile application can make it easier for users to find help and support.	This example shows the help as a floating icon for Chatbot function across multiple screen pages of a mobile application, making it easier for user to find help and support.